Xpatfone FAQs
What is Xpatfone?
Xpatfone provides virtual UK mobile numbers that operate independently of traditional SIM cards and mobile networks. This allows users to make and receive calls using a UK-based number from anywhere in the world, using VoIP technology.
How do I get a virtual UK mobile number?
To get a virtual UK mobile number, sign up and download our app (compatible with iPhone and Android), and choose a plan that suits your needs. You can either port your mobile number or get a new one.
How do I port my number to Xpatfone?
Request a Porting Authorisation Code (PAC) from your current provider by texting PAC to 65075. Provide this PAC code to Xpatfone to initiate the transfer. Keep your existing SIM card active until the porting process is complete.
Can I use Xpatfone if I'm not an expat?
Yes, Xpatfone services are available to anyone needing a virtual UK number, not just expats. This service is ideal for travellers, businesses with international clients, and anyone looking to maintain a local UK presence. Head to Devyce for more information about our virtual numbers for UK businesses.
What are the benefits of using a virtual UK number with Xpatfone?
Benefits include avoiding costly roaming charges, maintaining a UK presence, and receiving calls without international rates. It also offers features like call forwarding, voicemail, and compatibility with WhatsApp.
How can I avoid roaming charges with Xpatfone?
Use Xpatfone’s virtual numbers to make and receive calls over Wi-Fi or local 4G, eliminating the need for expensive international roaming and avoiding roaming charges altogether. This is especially useful for frequent travellers in Europe and other regions.
What plans does Xpatfone offer?
Xpatfone offers several plans, including the Unlimited Plan for £8.99 per month and the Brexit Buster Plan for £12.99 per month, which includes 400 outbound minutes to various international destinations and priority support.
What is a VoIP number and how does it work?
A VoIP number is a phone number assigned to a user that uses the internet to make and receive calls. It offers flexibility, cost savings, and advanced features like call forwarding and voicemail without being tied to a specific location.
What should I do if I encounter issues with Xpatfone?
Xpatfone offers robust customer support. You can reach out through our support form and we’ll be back in touch via email. You’ll receive a response within hours from a specialist.